Know Your Customers

Know Your Customers

In this Episode   Richard shares the importance of knowing your customers while getting to know yourself. Are you going too wide and too deep? Or can you go deeper within yourself rather than reaching out?         Play / pause 1x 1.5x 2x 0:00...
Know Your Customers

When Less Is Better

In this Episode   When is enough enough? Richard has the crew along with guest, Russ Ruffino, pondering the question. Was there a time in your life when you saw in hindsight dialing it back was probably better than striving for more? You need to stop spending so...
Know Your Customers

Firmness & Flexibility

In this Episode Freedom = Firmness + Flexibility The Prize = Persistence + Patience Richard explains there are times to be harder on ourselves and times to be gentler on ourselves. And there are times when persistence pays off and when patience pays off. How do you...
Know Your Customers

Book Smarts vs Street Smarts

In this Episode   In this episode, Richard asks Mary and Steve if they know of anyone who studied their way to success? Although they both said that doctors, lawyers and the like have all studied their way to success, Richard points out it’s not until one...
Know Your Customers

Interrupting Yourself, Part 2

In this Episode Richard shares his insight on how we need to practice interrupting ourselves more in order to find out what we’re thinking. We spend way too much of the day not even knowing what we’re thinking. Let alone how we think and feel about what...